Is our artificial grass as good as grass? Our customers answer!

We receive many compliments about our fab artificial grass and about our customer service. Occasionally, we ask for permission to publish their happy words for your benefit. Here is what our very happy customers say:

  • We love our artificial grass

    The reason we chose artificial grass was because we were fed up with the mud the dogs were bringing into the house during the winter months. Having two dogs and only a small garden meant that we didn't actually have a lot of real grass left. Constantly re-seeding it every year was becoming tiresome. We decided to lay it ourselves as we were on a tight budget. This was fairly straightforward. It's not perfect as we also had a battle against time on our hands. We had one weekend to completely transform the garden, digging bits out, installing new borders and relocating patio slabs. Laying the grass was actually the easy bit. We are really pleased with the end result. We love our artificial grass. The dogs love it too. No need to wipe their feet when they come in from the garden now on a rainy day. Thank you for a great service.

    Jo Wiltshire May 2015
  • Muddy nightmare into a perfect show garden

    Thank you for the excellent quality of your artificial grass, it's transformed our garden from a patchy, muddy nightmare into a perfect show garden. And thank you so much to Greenway for the professional way they layed it - I can't stop telling people about it. I have looked at a lot of artificial grass and haven't seen anything that comes close in quality to your grass - first-class.

    Alfred Bennett April 2016
  • FANTASTIC service

    I would just like to thank everybody involved in my order for an absolutely FANTASTIC service. From the lovely lady who rang to say the order was on its way to everybody else who was involved. I cannot believe the speed and efficiency, which was very much appreciated. It is so refreshing! Huge thanks to all.

    Geraldine and Stu Bell June 2015
  • Even better than we all expected!

    When I saw the samples sent to us in the post we liked the feel and the natural colour created by the dual tone tufts however now we have installed the artificial grass, its even better than we all expected.

    Julie, Rugby
  • Copes really well with the dogs

    We are so pleased with the grass, it is extremely realistic and copes really well with the dogs, we have made lots of recommendations to friends and family, so lets hope you receive many more orders. Many thanks.

    Debra Fox, Shardlow, Derbyshire
  • Superb guidance from your technical department

    We felt we had to let all at Artificial Grass Ltd know just how happy we are with our lawn now we have your Lifestyle Lawn product installed. We undertook the installation ourselves under superb guidance from your technical department. We purchased all the adhesive for the joins and the special kiln dried silica sand from your regional distribution outlets, which again made the installation run smoothly as all materials arrived at the same time from the same source. Once we had prepared the base, using your web installation guidance page, it really was as easy as "roll it out and enjoy!" The garden looked 100% better even before we attempted the trimming to size and the final process of dressing with sand. Now 6 months on and we can safely say that we enjoy our lawn and the extra leisure time that it now brings the whole family. If dogs could speak Im sure they too would tell you how much they love the soft feel and the no more wiping of paws after that necessary wee runabout the back garden mid winter. Thanks again, If you want to bring anyone to look at our new lawn, we will be proud to show off all its benefits.

    Steve, Manchester
  • I laid the grass with a friend and found the installation easy and seamless

    From the original telephone enquiry regarding synthetic grass, I received a comprehensive explanation of what products were available and what types were most suitable for my requirement, explaining we have two pets, a five year old boy, trees and would like to sunbath on the grass within the garden. This initial enquiry differed hugely from the unprofessional approach received from your competitors. As advised the product samples arrived swiftly and for this reason I placed my order with confidence and assurance. The grass arrived on the day agreed and as you can see from the photos attached, it's just simply a brilliant product, I laid the grass with a friend and found the installation easy and seamless. I would recommend your company and staff to future buyers

    Matthew Ulry, Hungerford
  • Thank you very much

    We cannot express how happy we are with the lawn and have had numerous compliments about it. Thank you very much.

    Newsham family, Warrington
  • Reasonably priced for the quality of the grass

    I would just like to say that my husband and I are very pleased with the effect your product has given to our garden. More importantly was the carpet fitter we used to lay it, very easy, who thought it was wonderful and very reasonably priced for the quality of the grass.

    S Chinnock, Colchester
  • Just a quick line to thank you all for my recent order of grass.

    The ordering process, and delivery was very good and I have already recommended your company. This biggest complement of the grass came from the dog, who, on seeing it laid immediately got his favourite toy and came out played on it.

    K Ford, Warwickshire
  • I absolutely love it!

    I wanted to send you a quick message to say - thank you for our new fake grass, I absolutely love it! it is just what I wanted. I have placed it in my enclosed yard, it looks much prettier than the concrete it is on top of, is pet friendly for my two border collie pups, the service was great, it's a quality, made in the uk product and you're a local (Cumbrian) company, what's not to love!

    Mrs Caroline Harnett May 2015
  • Excellent customer service from Beth in sales and superfast delivery

    Just a note to say - how impressed I am with your service and products. From ordering the samples, excellent customer service from Beth in sales and superfast delivery. The Lifestyle Elite is just as described on your website and extremely easy to lay! We've started with a relatively small part of the garden - just 5m x 2m in an area that Our two four month old Irish Red Setter puppies, Bogdan and Branston use to play and as you can see from the photo attached, they have also given it the seal of approval! They absolutely love it too. I will certainly be returning for more when I've finished preparing the next area - and I can hardly wait! I will certainly be highly recommending your company to family and friends. Many thanks.
    Diane Kozlowski, Cardiff
  • Very happy

    We have been very happy with our artificial grass and the service we have received. Our friends and family have also been impressed by the quality and likeness to real grass - so much so that my parents are now looking to order from you too!

    Nicola Hayes May 2015